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Adriana Cavazos

Power Platform & AI Solutions · Technology Implementation Specialist

Houston, TX contact@adrianacv.com linkedin.com/in/adriana-cavazos adrianacv.com

Summary

Technology professional with 14+ years across the full software lifecycle — engineering, QA leadership, product ownership, and enterprise client implementations. Specializing in Microsoft Power Platform with AI-assisted design, combining software engineering discipline with clear stakeholder communication.

Core skills

Power Platform
Power Apps · Power Automate · Power BI · SharePoint
AI & automation
Agentic AI development (coding agents) · Microsoft Copilot · prompt engineering · RAG & vector search · self-hosted LLMs · local STT / TTS
Engineering
SQL · REST APIs · JSON · JavaScript / React · Postman · Apigee · OpenShift · Git · Docker · relational data modeling
Product & delivery
Requirements analysis · user stories · backlog management · Agile (Scrum / Kanban) · JIRA · Confluence · client training & demos
Languages
Spanish (native) · English (native-level) · German (limited working)

Experience

Technology Implementation Specialist · PNC Feb 2022 – Present
  • Lead the design, development, and support of enterprise Power Platform applications that streamline and automate implementation and client-onboarding processes.
  • Architected and launched a centralized implementation request app standardizing intake, qualification, security, contact management, and workflows across multiple products and integration scenarios.
  • Build end-to-end automations — workflow automation, notifications, request summaries, and validation frameworks — plus Power BI reporting that leadership uses to monitor program performance (Power BI, Power Automate, SharePoint).
  • Drive Treasury Management client API implementations from kickoff to production (Apigee, OpenShift, Postman, SQL, JSON, REST APIs).
Technical Account Manager · BBVA Open Platform Aug 2020 – Sep 2021
  • Troubleshot banking-as-a-service API issues for enterprise clients using AWS CloudWatch, Athena, X-Ray, Grafana, and Postman; triaged and escalated across engineering teams.
  • Built and maintained a Zendesk Help Center and knowledge base enabling client self-service; presented monthly performance reporting to senior leadership.
Software Engineer · Goodman Manufacturing Sep 2018 – Aug 2020
  • Delivered full-stack internal tools for manufacturing operations (JavaScript ES6, React, Node.js, PHP, MS SQL, REST) with CI/CD deployment via Docker, Jenkins, and Git.
  • Re-architected the downtime-tracking API with simplified logic and retry handling — ~500% reduction in network chatter and database deadlocks (PHP, MS SQL, Graylog).
  • Improved incident-report quality 30%+ by redesigning the reporting application with real-time API connectors to the assembly-management system.
Lead Test Engineer · Goodman Manufacturing Dec 2015 – Aug 2018
  • Led a team of 3 test engineers; owned white-box, black-box, and acceptance testing; deployed code and configuration to production (Ansible, DevOps).
  • Created the team's test-case documentation strategy and requirements-gathering process, improving coverage agreement with stakeholders and team efficiency.
Product Owner · Epicor Software Oct 2014 – Aug 2015
  • Owned companion products for Eclipse ERP across North American clients: user stories, roadmap prioritization from user-community research, design meetings, and training.
  • Led Eclipse Showroom from ideation to public App Store release — a mobile bid-capture app (barcode scanning, pricing, quote print/email) for showroom sales teams.
Quality Assurance Engineer · Epicor Software Jun 2012 – Sep 2014
  • QA lead and mentor for the Eclipse Job Management product; built a Selenium IDE automation library that significantly reduced smoke-testing time on every release.
Earlier 2009 – 2012
  • Software Test Engineer, IIDEA Solutions (2011–2012); Software Developer / Tester Intern, IIDEA Solutions (2010–2011); Software Development Intern, B.I.M. Consulting, Magdeburg, Germany (2009).

Selected personal systems

Spec-driven, AI-agent development — architecture, requirements, prompt design, testing, and iteration are mine; coding agents implement to my specifications.

  • Sage — self-hosted personal AI assistant: RAG over a private knowledge base with per-turn local/cloud routing (Ollama, Qdrant, LiteLLM, FastAPI, Docker).
  • Echo — e-book-to-audiobook bridge with two-way position sync and local text-to-speech (FastAPI, Docker).
  • Drift — private journal with local voice transcription and full-text search (FastAPI, SQLite/FTS5, Docker).
  • MealPilot — AI-assisted family meal planning with pantry tracking and a model-agnostic generation pipeline (Node.js, SQLite, local LLM, Docker).
  • Home lab — self-hosted infrastructure: network-attached storage, 20+ containerized services, reverse proxy and local DNS, mesh networking, automated 3-2-1 backups.

Education & certifications

B.S. Systems Administration Engineering
Universidad Autónoma de Nuevo León (UANL), Mexico

Certifications
AI Prompt Engineering Certificate · Product Management Certificate